English for Work

Everyday Communication

Communicate with colleagues and clients every day.

Greetings, small talk, and the everyday phrases you need to ask for help, confirm information, and share opinions politely.

Why this matters This module covers greetings and small talk; asking for clarification and confirming information; and expressing agreement, disagreement, and opinions politely. This is the everyday glue that makes you sound natural at work.

01

What will you be able to do?

The goals of this lesson.

02

Before you start

Now that you can introduce yourself and describe your routine, let's focus on the everyday conversations that happen constantly at work.

03

Greetings and small talk

Formal and informal ways to greet colleagues and clients.

Examples

Good morning! How are you today?
Greetings
Hey, how was your weekend?
Small talk
It's nice to see you again.
Greetings
How's the new project going?
Small talk
Good afternoon, thank you for coming.
Greetings
Did you have a good trip?
Small talk
Have a great day!
Greetings
Long time no see!
Small talk

04

Clarifying and confirming information

Asking questions to make sure you understood correctly.

Examples

Could you repeat that, please?
Clarification
Just to confirm, the meeting is at three?
Confirming
What do you mean by that?
Clarification
Let me make sure I understood correctly.
Confirming
Could you explain that in more detail?
Clarification
So, if I understand correctly, we need to finish by Friday.
Confirming
Sorry, could you say that again?
Clarification

05

Agreement, disagreement, and opinions

Expressing your point of view politely, even when you disagree.

Examples

I completely agree with you.
Agreement
I see your point, but I have a different opinion.
Disagreement
In my opinion, this is the best option.
Opinions
I'm not sure I agree with that.
Disagreement
That's a great idea!
Agreement
I understand, but I think we should consider other options.
Disagreement
Personally, I would choose the first option.
Opinions

06

Reading

Read the text and answer the questions. You can try as many times as you want.

"Good morning! How are you today?" Ana said to her colleague. "I'm well, thanks. How was your weekend?" he replied. They talked for a few minutes before starting their work.

Later, Ana wasn't sure about the schedule. "Just to confirm, the meeting is at three?" she asked her manager. "Yes, that's correct," he said. "In my opinion, we should also invite the design team," Ana added.

1. What did Ana say first?

2. What did her colleague ask her?

3. What was Ana not sure about?

4. What did Ana confirm with her manager?

5. What did Ana suggest?

💪 You're building real conversational confidence! Review this lesson, or continue to the next module.

07

Reading: A Small Disagreement

A second reading, a bit longer. Read it and answer the questions below.

"I think we should launch the product next month," said Carlos. "I see your point, but I have a different opinion," replied Sofia. "In my opinion, we need more time to test it."

"What do you mean by that?" Carlos asked. "Let me make sure I understood correctly — you want to delay the launch?" Sofia explained her concerns, and after a long discussion, they agreed to wait two more weeks.

1. What did Carlos think?

2. Did Sofia agree with him?

3. What did Sofia think they needed?

4. What did Carlos ask Sofia?

5. What did they finally agree to do?

08

Match the Terms

Tap a term on the left, then tap its matching definition on the right. Ungraded — repeat as many times as you like.

Term

Definition

09

Fill in the Blanks

Usa las pistas para completar cada palabra en inglés. Sin calificar — repite las veces que quieras.

10

Key Points

The essentials of this lesson, summarized.

11

Vocabulary in This Lesson

Key terms to remember.

greeting
/ˈɡriː.tɪŋ/
Traducciónsaludo
"Good morning! How are you today?"
to confirm
/kənˈfɜːrm/
Traducciónconfirmar
"Just to confirm, the meeting is at three?"
to clarify
/ˈklær.ɪ.faɪ/
Traducciónaclarar
"Could you clarify that, please?"
opinion
/əˈpɪn.jən/
Traducciónopinión
"In my opinion, this is the best option."
agree
/əˈɡriː/
Traducciónestar de acuerdo
"I completely agree with you."
disagree
/ˌdɪs.əˈɡriː/
Traducciónno estar de acuerdo
"I'm not sure I agree with that."
to repeat
/rɪˈpiːt/
Traducciónrepetir
"Could you repeat that, please?"
to understand
/ˌʌn.dərˈstænd/
Traducciónentender
"Let me make sure I understood correctly."
polite
/pəˈlaɪt/
Traduccióncortés, educado/a
"Try to disagree in a polite way."
point of view
/pɔɪnt əv vjuː/
Traducciónpunto de vista
"I see your point of view."
mean
/miːn/
Traducciónquerer decir, significar
"What do you mean by that?"
to explain
/ɪkˈspleɪn/
Traducciónexplicar
"Could you explain that in more detail?"

12

Common Phrases & Expressions

The everyday small talk and clarifying phrases native speakers use constantly at work.

How's it going?
"Hey, how's it going today?"
Traducción¿cómo va todo?
Just to confirm
"Just to confirm, the meeting is at three?"
Traducciónsolo para confirmar
What do you mean?
"What do you mean by that?"
Traducción¿qué quieres decir?
I see your point
"I see your point, but I have a different opinion."
Traducciónentiendo tu punto de vista
In my opinion
"In my opinion, this is the best option."
Traducciónen mi opinión
Could you repeat that?
"Sorry, could you repeat that?"
Traducción¿podrías repetir eso?
Long time no see
"Long time no see! How have you been?"
Traduccióncuánto tiempo sin verte
Let me make sure
"Let me make sure I understood correctly."
Traduccióndéjame asegurarme

13

Build the Sentence

Tap the words in the correct order to form the sentence. Ungraded — repeat as many times as you like.

14

Choose the Correct Verb

Tap the correct verb form to complete each sentence. The other options are conjugations from other tenses — on purpose, so you learn to tell them apart.

I completely with you

Just to , the meeting is at three

Could you that in more detail?

Let me make sure I correctly

Could you that, please?

16

Assessment

You need at least 80% to unlock the next lesson. You can retake it as many times as you want — your best score is saved.

1. What does this mean: "Good morning! How are you today?"?

2. Choose the equivalent of: "Just to confirm, the meeting is at three?"

3. What does this mean: "What do you mean by that?"?

4. What does this mean: "I completely agree with you."?

5. Which option matches: "In my opinion, this is the best option."?

6. "I'm not sure I agree with that." — which one is correct?

7. Choose the equivalent of: "How was your weekend?"

8. Select the correct match for: "Let me make sure I understood correctly."

9. "Could you repeat that, please?" — which one is correct?

10. Which option matches: "Personally, I would choose the first option."?

17

Summary and next step

You can now handle everyday workplace conversation. Next module: writing professional emails and messages.

🗣️ Practice out loud

Use the conversational tutor to practice this topic.

Open the tutor

18

Games

Practice this lesson's vocabulary with a word search and flashcards. Ungraded — play as many times as you like.

Word Search

Tap the first and last letter of a hidden word to find it. Los términos de varias palabras van sin espacios en el tablero (ej. "give up" aparece como GIVEUP).

Flashcards

Elige la respuesta correcta. Si aciertas, la tarjeta queda lista por hoy; si fallas, vuelve a aparecer pronto para reforzarla. Tu progreso se guarda en este dispositivo.

Term